Live chat simply won't work To their credit, GoodLife claims that the vast majority of memberships can easily be cancelled online however specific plans such as corporate memberships or members still on their original contract exist as exceptions. An adequate explanation why GoodLife can't use technology to cancel all types of memberships has not been forthcoming, though.
Further, the link to cancel a membership is buried deep within the website. There's no obvious mention of it anywhere on the busy homepage. You need to scroll all he way down to the footer and click on Contact Us and then search for it in the Frequently Asked Questions. For a large portion of our Members, the portal also includes the ability to cancel online," explained a GoodLife representative to blogTO. The website also directed him to a phone number. A pre-recorded message on the phone indicated GoodLife was unable to respond due to heavy call volume and directed him to visit the website.
He then sent an email to the address indicated on the website, members goodlifefitness. Join the conversation Load comments. Fans are loving Fred VanVleet's celebration of Raptors win and here's what it means.
Looking for Group Fitness Class schedules on the go? Group Fitness Classes on the regular Group Fitness schedule are included in all memberships purchased prior to December 14, , as well as the majority of membership options available after this date.
If you are eligible for a Corporate Membership through your place of employment, when you register for the Membership, you will need to indicate that you are a current GoodLife Member. If you indicate this on your registration, your Membership will be canceled for you.
To confirm that your company already has a partnership with GoodLife, please click Corporate Wellness. Visit our Upcoming Locations page for the most recent list of upcoming gyms near you. Please select from the options below to get started. Before continuing, please ensure that your entries are accurate. Please provide the Equipment ID and describe the nature of the equipment issue. Please provide specific details about the location and nature of the maintenance issue.
Please provide specific details about the studio and nature of the maintenance issue. Forgot password Log in. Don't have an account? Sign Up. Contact Us. Frequently Asked Questions. How can I make changes to my Membership? What do I need to know about provincial legislation about proof of vaccination? How do I find out the Group Fitness class schedules? Are the Group Fitness classes included in my membership?
For more information, please speak with an Associate at your local GoodLife Club. I am a current Member and am eligible for a corporate membership program. How do I register for the corporate membership? What happens to my existing membership?
Each pass permits one 1 visit to a Club. Each person can use a pass every 3 months. Pass valid for the days in which the tour and workout is booked, and may only be used and activated during staffed Club hours. Pass bookings are subject to availability based on capacity restrictions. Visitor must be of the age of majority in the province in which the Club is located unless accompanied by their parent or legal guardian.
Visitors will also be required to abide by the provincial requirements, if any, in place at the time, in order to access our Clubs. Cannot be combined with any other offers. Photo taken does not represent The GoodLife Standard safety protocols we have put in place in our Clubs.
Our introductory programs help you learn the basics, so you feel welcome, comfortable and confident during every visit.
From yoga to weightlifting, cycling to Zumba, there's something for everyone. We're here to help you! Talk to us about how a Personal Trainer can help reach your goals faster. Save more than the cost of your gym membership with our exclusive GoodLife Rewards Program. Pack your gym bag with the following items to have a successful first visit and a great experience every time: - A lock to keep your belongings safe we recommend that you do not bring any items of value to the Club, if possible.
Paper towels are also provided. Our goal is to help you find the options that work best for you, allow you to fall in love with fitness and make it part of your daily life.
We want you to get the help and support you need, when you need it, along with showing you all the variety you now have available. There are many components of the GoodLife Starter Program outlined below. We hope that you will take advantage of them all. The purpose of the Program is to help you develop a plan for your first month of fitness, to provide valuable information to answer any questions you might have, and to make you feel welcome and comfortable in the Club.
Personal Training Starter and LifeChanger: Personal Training provides you with the best possible start toward achieving your health and fitness goals. Your Trainer is focused on your goals, your health, well-being and your success. Through Starter Packages, you will build confidence as well as establish a habit of consistent workouts.
This will guarantee your greatest success. Personal Training Starter Packages are available in 3 x one-hour and 6 x one hour packages. You start with the LifeChanger appointment where you get a clear picture of your current lifestyle and health factors, and receive solutions for every major component of your Health and Fitness: Nutrition, Exercise, Sleep, and Stress Management.
This appointment is followed by 3 or 6, one-hour, one-on-one Personal Training sessions. If you did not choose this option when you joined, this one-time offer is still available to you at any time.
Fitness Starter: The Fitness Starter is a one-on-one minute session with a Personal Trainer where you discuss your lifestyle, goals and preferences. You will also learn valuable information about your physical health ie. Following this assessment, the Personal Trainer will lead you through a minute demonstration on fitness equipment in the Club.
They will offer tips and recommendations for your first month of workouts to help get you started on a path to success. They will also share the multiple programming options that are available and make recommendations on what would work best for you such as one-on-one Personal Training or Team Training.
The Class Starter helps you figure out which class or classes are your favourites. To learn more about a class, drop by the front desk 15 minutes before any class, or book an appointment with one of our Associates to explain a class and introduce you to the Instructor.
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